Statements (62)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Company
|
| gptkbp:acquisition |
gptkb:Voxeo_Corporation
In Contact Bold360 Alcatel-Lucent's contact center business Interactive Intelligence |
| gptkbp:awards |
Gartner Magic Quadrant Leader
Forrester Wave Leader |
| gptkbp:ceo |
gptkb:Tony_Bates
|
| gptkbp:customer_base |
over 11,000 customers
|
| gptkbp:employees |
over 5,000
|
| gptkbp:founded |
gptkb:1990
|
| gptkbp:founder |
Gregg E. Gordon
|
| gptkbp:global_presence |
over 100 countries
|
| gptkbp:headquarters |
gptkb:Dublin,_Ireland
|
| https://www.w3.org/2000/01/rdf-schema#label |
Genesys
|
| gptkbp:industry |
gptkb:software
|
| gptkbp:is_a_solution_for |
gptkb:Artificial_Intelligence
gptkb:security API integrations analytics and reporting customization options real-time monitoring social media engagement voice solutions user-friendly interfaces chatbots data-driven insights disaster recovery solutions compliance solutions training and support services scalability solutions integration capabilities performance management customer journey mapping customer analytics omnichannel engagement digital engagement workforce optimization video engagement customer feedback management business continuity solutions self-service solutions employee engagement tools contact center solutions IVR solutions customer satisfaction tools mobile engagement SMS engagement cloud contact center email engagement flexibility solutions |
| gptkbp:partnership |
gptkb:Amazon_Web_Services
gptkb:Google_Cloud gptkb:Microsoft gptkb:Salesforce |
| gptkbp:products |
customer experience software
|
| gptkbp:services |
gptkb:cloud_services
on-premises solutions |
| gptkbp:website |
www.genesys.com
|
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
6
|