|
gptkbp:instanceOf
|
gptkb:company
|
|
gptkbp:acquiredBy
|
gptkb:Angel.com
gptkb:Interactive_Intelligence
gptkb:Pointillist
gptkb:SoundBite_Communications
|
|
gptkbp:CEO
|
gptkb:Tony_Bates
|
|
gptkbp:competitor
|
gptkb:Vonage
gptkb:NICE
gptkb:Amazon_Connect
gptkb:Cisco
gptkb:Five9
gptkb:Oracle_Service_Cloud
gptkb:Avaya
gptkb:RingCentral
gptkb:Talkdesk
gptkb:Zendesk
gptkb:Aspect_Software
gptkb:Calabrio
gptkb:Microsoft_Dynamics_365_Customer_Service
gptkb:SAP_Contact_Center
gptkb:Verint
gptkb:Salesforce_Service_Cloud
gptkb:Twilio_Flex
8x8
|
|
gptkbp:focusesOn
|
gptkb:artificial_intelligence
workforce optimization
customer journey analytics
omnichannel customer engagement
|
|
gptkbp:foundedYear
|
1990
|
|
gptkbp:founder
|
gptkb:Aleksey_Obukhov
gptkb:Greg_Shenkman
|
|
gptkbp:headquartersLocation
|
gptkb:Daly_City,_California,_United_States
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Genesys
|
|
gptkbp:industry
|
cloud computing
customer experience
call center technology
|
|
gptkbp:notableClient
|
over 100 countries
|
|
gptkbp:numberOfEmployees
|
over 5,000
|
|
gptkbp:owner
|
gptkb:Permira
gptkb:Hellman_&_Friedman
|
|
gptkbp:previousOwner
|
gptkb:Alcatel-Lucent
gptkb:Alcatel
|
|
gptkbp:products
|
gptkb:Genesys_Cloud_CX
gptkb:Genesys_Engage
gptkb:PureConnect
|
|
gptkbp:type
|
private
|
|
gptkbp:valuation
|
over $20 billion (2022)
|
|
gptkbp:website
|
https://www.genesys.com/
|
|
gptkbp:bfsParent
|
gptkb:Connacht_Rugby
|
|
gptkbp:bfsLayer
|
5
|