Statements (54)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Research_Institute
|
| gptkbp:allows |
Integration with third-party applications
|
| gptkbp:developedBy |
gptkb:Twilio_Inc.
|
| gptkbp:enables |
Workforce management
|
| gptkbp:has |
User-friendly interface
Security features Customizable workflows Flexible pricing model |
| https://www.w3.org/2000/01/rdf-schema#label |
Twilio Flex
|
| gptkbp:includes |
Agent performance tracking
Task routing |
| gptkbp:integratesWith |
gptkb:Twilio_API
|
| gptkbp:isAccessibleBy |
gptkb:API
|
| gptkbp:isAvailableIn |
Mobile devices
Web browsers Multiple regions |
| gptkbp:isChallengedBy |
Cloud infrastructure
|
| gptkbp:isCompatibleWith |
CRM_systems
|
| gptkbp:isDesignedFor |
Customer service
Support operations |
| gptkbp:isIntegratedWith |
gptkb:Twilio_Functions
gptkb:Twilio_Sync gptkb:Twilio_Studio |
| gptkbp:isOptimizedFor |
Remote work
|
| gptkbp:isPartOf |
Twilio product suite
|
| gptkbp:isRated |
Twilio's_communication_platform
|
| gptkbp:isSuitableFor |
Yes
|
| gptkbp:isSupportedBy |
Customer support
Community forums Twilio documentation |
| gptkbp:isUsedBy |
Enterprises
Sales teams Small businesses Customer support teams |
| gptkbp:isUsedFor |
Yes
Customer engagement |
| gptkbp:offers |
Real-time analytics
Reporting tools Pre-built templates Custom reporting Omnichannel_support |
| gptkbp:provides |
APIs for developers
Multi-language support Customizable user interface Real-time collaboration tools Call center features |
| gptkbp:releasedIn |
2018
|
| gptkbp:supports |
SMS messaging
Voice calls Integration with social media Video calls WebRTC technology AI-driven interactions Chat messaging |