Statements (26)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
customer service
|
| gptkbp:acquiredBy |
gptkb:Oracle_Corporation
|
| gptkbp:acquisitionYear |
2011
|
| gptkbp:deployment |
gptkb:cloud_service
|
| gptkbp:developedBy |
gptkb:Oracle_Corporation
|
| gptkbp:formerName |
gptkb:RightNow_Technologies
|
| https://www.w3.org/2000/01/rdf-schema#label |
Oracle Service Cloud
|
| gptkbp:integratesWith |
gptkb:Oracle_CX_Cloud_Suite
third-party applications |
| gptkbp:offers |
automation
knowledge management analytics customer relationship management case management live chat social media integration self-service portals multi-channel support email management |
| gptkbp:targetUser |
enterprises
customer service teams |
| gptkbp:type |
gptkb:cloud_service
|
| gptkbp:website |
https://www.oracle.com/cx/service/
|
| gptkbp:bfsParent |
gptkb:Oracle_CX_Cloud
gptkb:Genesys |
| gptkbp:bfsLayer |
6
|