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gptkbp:instance_of
|
gptkb:Company
|
|
gptkbp:bfsLayer
|
3
|
|
gptkbp:bfsParent
|
gptkb:Salesforce_Architect
gptkb:Salesforce_Data_Privacy_Cloud
gptkb:Salesforce_Field_Service
gptkb:Salesforce_Security_Cloud
gptkb:Salesforce_Service_Cloud_Consultant
gptkb:temple
gptkb:Sales_Cloud
gptkb:Salesforce_Community
gptkb:Salesforce1_Mobile_App
gptkb:Salesforce_Analytics_Cloud
gptkb:Salesforce_AI_Cloud
gptkb:Salesforce_Connect
gptkb:Salesforce_Customer_360
gptkb:Salesforce_Einstein_Language
gptkb:Salesforce_Experience_Cloud
gptkb:Salesforce_Field_Service_Cloud
gptkb:Salesforce_Flow_Orchestrator
gptkb:Salesforce_Lightning
gptkb:Salesforce_Mobile_App
gptkb:Field_Service_Lightning
gptkb:Salesforce_Einstein
gptkb:Send_Grid
|
|
gptkbp:api
|
gptkb:battle
|
|
gptkbp:character_customization
|
gptkb:battle
|
|
gptkbp:competes_with
|
gptkb:temple
gptkb:Service_Now
gptkb:Freshdesk
gptkb:Microsoft_Dynamics_365_Customer_Service
|
|
gptkbp:developed_by
|
gptkb:Author
|
|
gptkbp:has_feature
|
Social media integration
Workflow automation
Live chat support
Mobile support
Reporting and dashboards
Field service management
Customer feedback management
Service console
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Salesforce Service Cloud
|
|
gptkbp:integrates_with
|
gptkb:musician
gptkb:Database_Management_System
gptkb:Salesforce_Commerce_Cloud
gptkb:collaboration
gptkb:Mule_Soft
gptkb:Slack
gptkb:Amazon_Connect
gptkb:Salesforce_Community_Cloud
gptkb:Salesforce_Sales_Cloud
gptkb:Salesforce_Marketing_Cloud
|
|
gptkbp:is_available_on
|
gptkb:Cloud_Computing_Service
Mobile devices
|
|
gptkbp:is_part_of
|
gptkb:Salesforce_Customer_360
Salesforce ecosystem
|
|
gptkbp:is_popular_in
|
Large enterprises
Small and medium businesses
|
|
gptkbp:is_scalable
|
gptkb:battle
|
|
gptkbp:is_used_by
|
Customer service teams
|
|
gptkbp:is_used_for
|
Customer satisfaction
Customer engagement
Customer retention
Service optimization
Support ticket management
|
|
gptkbp:language
|
gptkb:battle
|
|
gptkbp:offers
|
Case management
Omni-channel support
Self-service portals
Service analytics
Knowledge base management
|
|
gptkbp:primary_function
|
Customer service and support
|
|
gptkbp:release_date
|
gptkb:2013
|
|
gptkbp:security_features
|
gptkb:battle
|
|
gptkbp:supports
|
24/7 support
Artificial Intelligence (AI) features
|
|
gptkbp:training
|
gptkb:battle
|
|
gptkbp:user_experience
|
gptkb:battle
|