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gptkbp:instance_of
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gptkb:software
|
|
gptkbp:acquired_by
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gptkb:Zendesk,_Inc.
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|
gptkbp:api
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gptkb:Graph_QL
gptkb:Web
REST API
SDKs
|
|
gptkbp:available_on
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gptkb:mobile
gptkb:Web
Mobile
web
|
|
gptkbp:category
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customer service software
|
|
gptkbp:competitors
|
gptkb:Service_Now
gptkb:Freshdesk
gptkb:Intercom
gptkb:Zoho_Desk
gptkb:Help_Scout
gptkb:Salesforce_Service_Cloud
|
|
gptkbp:developed_by
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gptkb:Zendesk,_Inc.
|
|
gptkbp:features
|
gptkb:knowledge
gptkb:Ticketmaster
gptkb:customer_support
gptkb:Live_Chat
analytics and reporting
live chat
multi-channel support
Help Desk Software
|
|
gptkbp:founded_in
|
gptkb:2007
|
|
gptkbp:founder
|
gptkb:Mikkel_Svane
Morten Primdahl
Alexander Aghassipour
|
|
gptkbp:has
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Data Encryption
Mobile App
Regular Updates
API Access
Community Forums
Security Features
User Permissions
User-friendly Interface
Integration Capabilities
|
|
gptkbp:headquarters
|
gptkb:San_Francisco,_California
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Zendesk Suite
|
|
gptkbp:integrates_with
|
gptkb:Shopify
gptkb:Slack
gptkb:Salesforce
Third-party Applications
|
|
gptkbp:is_available_in
|
gptkb:Europe
gptkb:Asia
gptkb:North_America
|
|
gptkbp:is_compatible_with
|
gptkb:Linux
gptkb:Mac
gptkb:Android
gptkb:i_OS
gptkb:Windows
|
|
gptkbp:is_known_for
|
gptkb:community
Scalability
Integration Flexibility
Excellent Customer Support
|
|
gptkbp:is_part_of
|
Zendesk Product Family
|
|
gptkbp:is_scalable
|
gptkb:Yes
|
|
gptkbp:is_used_by
|
Large Enterprises
Small Businesses
|
|
gptkbp:language_support
|
gptkb:French
gptkb:Japanese
gptkb:Spanish
gptkb:German
English
|
|
gptkbp:offers
|
gptkb:customer_support
Analytics and Reporting
Automation Tools
Customizable Workflows
customizable workflows
Multi-channel Communication
automation tools
self-service options
Self-service Options
Custom Branding
|
|
gptkbp:production_company
|
gptkb:public_company
|
|
gptkbp:provides
|
Collaboration Tools
Customer Engagement Tools
Customer Feedback Tools
Support Ticket Management
|
|
gptkbp:release_date
|
gptkb:2020
|
|
gptkbp:revenue
|
Subscription-based
subscription-based
|
|
gptkbp:stock_symbol
|
ZEN
|
|
gptkbp:supports
|
Multiple Languages
Omnichannel Support
|
|
gptkbp:target_audience
|
Businesses
businesses
|
|
gptkbp:traded_on
|
gptkb:New_York_Stock_Exchange
|
|
gptkbp:user_base
|
over 100,000 customers
|
|
gptkbp:user_reviews
|
generally positive
highly rated for usability
highly rated for features
highly rated for customer support
highly rated for integrations
|
|
gptkbp:uses
|
gptkb:cloud_computing
free trial available
|
|
gptkbp:bfsParent
|
gptkb:Zendesk_Chat
gptkb:Zopim
gptkb:Zendesk_Guide
gptkb:Zendesk_Talk
|
|
gptkbp:bfsLayer
|
6
|