Zendesk Suite

GPTKB entity

Statements (75)
Predicate Object
gptkbp:instanceOf customer service
gptkbp:availableOn public service
gptkbp:developedBy gptkb:Zendesk,_Inc.
gptkbp:firstReleased 2021
https://www.w3.org/2000/01/rdf-schema#label Zendesk Suite
gptkbp:includes gptkb:Zendesk_Chat
gptkb:Zendesk_Guide
gptkb:Zendesk_Support
gptkb:Zendesk_Talk
gptkb:Zendesk_Explore
gptkbp:integratesWith gptkb:App_Store
gptkb:Asana
gptkb:Instagram
gptkb:Microsoft_Teams
gptkb:Salesforce
gptkb:Shopify
gptkb:Slack
gptkb:Twitter
gptkb:WeChat
gptkb:WhatsApp
gptkb:Zoom
gptkb:Telegram
gptkb:Apple_Business_Chat
gptkb:Facebook_Messenger
gptkb:Google_Analytics
gptkb:Google_Play_Store
gptkb:HubSpot
gptkb:Jira
gptkb:LINE
gptkb:Mailchimp
gptkb:Trello
gptkb:Viber
gptkb:Zapier
gptkbp:offers gptkb:SSO_(Single_Sign-On)
automation
collaboration tools
community forums
API access
audit logs
developer tools
integrations
two-factor authentication
reporting tools
role-based access control
data export
omnichannel support
workflow management
GDPR compliance
SLA management
branding customization
customizable dashboards
sandbox environment
customer satisfaction surveys
AI-powered features
custom apps
customer profiles
multi-brand support
ticket routing
marketplace access
self-service options
macros and triggers
gptkbp:platform cloud-based
gptkbp:provides gptkb:knowledge_representation
gptkb:ticket_office
analytics
live chat
call center solution
gptkbp:supports mobile devices
multilingual support
gptkbp:targetAudience businesses
gptkbp:website https://www.zendesk.com/suite/
gptkbp:bfsParent gptkb:Zendesk_Guide
gptkb:Zendesk_Support
gptkb:Zendesk_Talk
gptkbp:bfsLayer 6