Statements (63)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Company
|
| gptkbp:bfsLayer |
3
|
| gptkbp:bfsParent |
gptkb:temple
|
| gptkbp:acquired |
gptkb:temple
|
| gptkbp:competitors |
gptkb:Twilio
gptkb:Freshcaller gptkb:Aircall gptkb:item |
| gptkbp:developed_by |
gptkb:temple
|
| gptkbp:features |
real-time analytics
call recording call routing voicemail |
| gptkbp:founded |
gptkb:2007
|
| gptkbp:has_feature |
multi-channel support
customer satisfaction surveys customizable reporting integration with social media custom greetings knowledge base integration support for customer feedback collection call escalation call whispering agent performance tracking call history tracking real-time call monitoring call analytics dashboard automated call distribution support for video calls agent scripting call analytics and reporting call back option customer relationship management (CRM) integration integration with chat and email mobile app for agents support for SMS communication support for fax communication support for remote agents support for team collaboration tools support for web calls |
| gptkbp:headquarters |
gptkb:San_Francisco,_California
|
| https://www.w3.org/2000/01/rdf-schema#label |
Zendesk Talk
|
| gptkbp:integrates_with |
gptkb:Zendesk_Support
CRM systems |
| gptkbp:is_available_on |
gptkb:smartphone
web |
| gptkbp:is_part_of |
gptkb:Zendesk_Suite
|
| gptkbp:offers |
API access
call analytics integration with third-party applications interactive voice response (IVR) |
| gptkbp:parent_company |
gptkb:Zendesk_Inc.
|
| gptkbp:production_company |
gptkb:football_club
|
| gptkbp:release_date |
gptkb:2013
|
| gptkbp:revenue |
subscription-based
|
| gptkbp:supports |
multiple languages
screen pop call monitoring call queuing call transfers |
| gptkbp:target_audience |
sales teams
customer support teams |
| gptkbp:user_base |
thousands of businesses
|