Statements (41)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
cloud-based call center software
|
| gptkbp:cloudBased |
true
|
| gptkbp:developedBy |
gptkb:Zendesk
|
| gptkbp:enables |
voice support
|
| gptkbp:features |
API access
real-time analytics call blocking call recording call transfer number porting voicemail mobile app support IVR (Interactive Voice Response) SLA management call monitoring call queuing call routing call history call reporting SMS support agent availability management browser-based calling call conferencing call tagging call wrap-up time callback from queue international phone numbers outbound calling |
| https://www.w3.org/2000/01/rdf-schema#label |
Zendesk Talk
|
| gptkbp:integratesWith |
gptkb:Zendesk_Support
|
| gptkbp:launched |
2011
|
| gptkbp:partOf |
gptkb:Zendesk_Suite
|
| gptkbp:supportsLanguage |
English
multiple languages |
| gptkbp:usedFor |
customer service
technical support help desk operations sales support |
| gptkbp:website |
https://www.zendesk.com/talk/
|
| gptkbp:bfsParent |
gptkb:Zendesk
|
| gptkbp:bfsLayer |
5
|