Statements (70)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:Company
|
| gptkbp:allows |
User feedback collection
Article creation |
| gptkbp:competesWith |
gptkb:Intercom
Freshdesk Help Scout |
| gptkbp:developedBy |
gptkb:Zendesk,_Inc.
|
| gptkbp:enables |
Content versioning
|
| gptkbp:features |
Search functionality
|
| gptkbp:has |
Mobile app
User-friendly interface |
| gptkbp:hasAccessTo |
Web browser
|
| https://www.w3.org/2000/01/rdf-schema#label |
Zendesk Guide
|
| gptkbp:includes |
Analytics and reporting tools
|
| gptkbp:integratesWith |
gptkb:Zendesk_Support
|
| gptkbp:isAvailableIn |
Cloud
SaaS_model |
| gptkbp:isCompatibleWith |
Third-party applications
|
| gptkbp:isIntegratedWith |
CRM_systems
|
| gptkbp:isKnownFor |
Scalability
|
| gptkbp:isPartOf |
gptkb:Zendesk_Suite
Customer service strategy |
| gptkbp:isPopularAmong |
Customer support teams
|
| gptkbp:isRecognizedBy |
Capterra
Trustpilot G2 Crowd |
| gptkbp:isSupportedBy |
gptkb:Zendesk_community
|
| gptkbp:isUsedBy |
Businesses of all sizes
|
| gptkbp:isUsedFor |
Internal knowledge sharing
|
| gptkbp:isUtilizedFor |
Charities
Financial services Government agencies Insurance companies Technology companies Media companies E-commerce platforms Educational institutions Entertainment companies Pharmaceutical companies Logistics companies Sports organizations Manufacturing companies Telecommunications companies Real estate companies Construction companies Event management companies Retail businesses Consulting firms Non-profits Energy companies Marketing agencies Consumer goods companies Food and beverage companies Travel and hospitality businesses Automotive_companies Healthcare_organizations SaaS_companies |
| gptkbp:offers |
Customizable themes
Customization options Content suggestions API_access |
| gptkbp:primaryFunction |
Create and manage help center content
|
| gptkbp:provides |
Mobile access
Content organization tools Templates for articles |
| gptkbp:releaseDate |
2013
|
| gptkbp:supports |
Multiple languages
Community forums User roles and permissions Self-service customer support |