Properties (48)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
chat software
|
| gptkbp:acquisition |
gptkb:Zendesk,_Inc.
|
| gptkbp:availableIn |
mobile devices
web |
| gptkbp:competesWith |
gptkb:Intercom
LiveChat Olark Tawk.to |
| gptkbp:developedBy |
gptkb:Zendesk
|
| gptkbp:features |
chatbots
live chat support customer engagement tools |
| gptkbp:hasClient |
small to large enterprises
over 100,000 businesses |
| gptkbp:hasSibling |
pay-as-you-go
subscription-based |
| https://www.w3.org/2000/01/rdf-schema#label |
Zendesk Chat
|
| gptkbp:integratesWith |
gptkb:Zendesk_Support
CRM_systems |
| gptkbp:isAvailableIn |
on-premises
cloud |
| gptkbp:isIntegratedWith |
gptkb:Zapier
gptkb:WordPress Salesforce Shopify Slack |
| gptkbp:offers |
file sharing
transcripts analytics and reporting mobile app chat history desktop app customizable chat widgets canned responses pre-chat forms |
| gptkbp:partOf |
gptkb:Zendesk_Suite
|
| gptkbp:provides |
customer satisfaction ratings
agent performance metrics agent collaboration tools automated greetings chat routing real-time visitor monitoring |
| gptkbp:releaseDate |
2013
|
| gptkbp:supports |
multiple languages
webhooks API_access |
| gptkbp:usedBy |
businesses
customer support teams |