Statements (97)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
customer service
|
| gptkbp:developedBy |
gptkb:Zendesk
|
| gptkbp:feature |
gptkb:REST_API
gptkb:mobile_application gptkb:knowledge_representation gptkb:SSO_(Single_Sign-On) Apple Store automation community support analytics reporting collaboration tools community forums API access audit logs data security time tracking webhooks macros customer feedback custom workflows data export custom fields customer segmentation multilingual support triggers ticket management role-based permissions training materials workflow management GDPR compliance SLA management dynamic content email templates multi-channel support priority levels self-service portal custom reports sandbox environment customer satisfaction surveys custom notifications ticket sharing role management AI-powered bots API rate limits agent collision detection custom ticket forms customer history tracking customer profiles customizable branding escalation management integrated chat integrated messaging integrated voice light agents mobile SDK multi-brand support multichannel ticketing onboarding resources ticket merging ticket routing ticket tagging |
| https://www.w3.org/2000/01/rdf-schema#label |
Zendesk Support
|
| gptkbp:integratesWith |
gptkb:Instagram
gptkb:Microsoft_Teams gptkb:Salesforce gptkb:Shopify gptkb:Slack gptkb:Twitter gptkb:WeChat gptkb:WhatsApp gptkb:Telegram gptkb:Facebook_Messenger gptkb:Google_Analytics gptkb:HubSpot gptkb:Jira gptkb:LINE gptkb:Mailchimp gptkb:Trello gptkb:Viber gptkb:WordPress gptkb:Zapier gptkb:Magento Voice Live Chat |
| gptkbp:offeredBy |
gptkb:cloud_service
|
| gptkbp:partOf |
gptkb:Zendesk_Suite
|
| gptkbp:platform |
gptkb:Android
gptkb:iOS gptkb:website |
| gptkbp:primaryUse |
gptkb:ticket_office
help desk customer support |
| gptkbp:releaseYear |
2007
|
| gptkbp:bfsParent |
gptkb:Zendesk
|
| gptkbp:bfsLayer |
5
|