Statements (50)
Predicate | Object |
---|---|
gptkbp:instanceOf |
gptkb:Streaming_service
|
gptkbp:acquisition |
gptkb:Zendesk,_Inc.
|
gptkbp:availableIn |
Multiple languages
|
gptkbp:awards |
G2 Crowd Leader
TrustRadius Top Rated Capterra Shortlist |
gptkbp:community |
Active user community
Webinars and training sessions Support forums Developer community for integrations Knowledge sharing resources |
gptkbp:competitors |
gptkb:ServiceNow
gptkb:Intercom gptkb:Zoho_Desk Freshdesk Help Scout |
gptkbp:developedBy |
gptkb:Zendesk,_Inc.
|
gptkbp:features |
Reporting and analytics
Ticketing system Live chat Knowledge base Call center support |
gptkbp:founder |
gptkb:Alexander_Aghassipour
gptkb:Morten_Primdahl Mikkel Svane |
gptkbp:headquarters |
gptkb:San_Francisco,_California
|
https://www.w3.org/2000/01/rdf-schema#label |
Zendesk Support
|
gptkbp:industry |
gptkb:Software_as_a_Service_(SaaS)
|
gptkbp:integratesWith |
Salesforce
Jira Slack Mailchimp |
gptkbp:platforms |
Cloud-based
|
gptkbp:releaseDate |
2010
|
gptkbp:revenue |
Subscription-based
|
gptkbp:supports |
Email support
Social media support Web form support |
gptkbp:targetAudience |
Businesses
|
gptkbp:updates |
Security improvements
Performance optimizations User interface updates Regular feature enhancements |
gptkbp:userBase |
Over 200,000 customers
|
gptkbp:userReviews |
Customizable workflows
Integration capabilities Positive feedback on ease of use Highly rated customer support Scalability for large teams |
gptkbp:website |
https://www.zendesk.com/support/
|