Zendesk Support

GPTKB entity

Statements (60)
Predicate Object
gptkbp:instance_of gptkb:customer_service
gptkbp:acquired_by gptkb:N/_A
gptkbp:available_in Multiple languages
gptkbp:awards gptkb:Stevie_Awards
gptkb:Trust_Radius_Awards
gptkb:Saa_S_Awards
G2 Crowd Awards
gptkbp:competitors gptkb:Service_Now
gptkb:Freshdesk
gptkb:Intercom
gptkb:Help_Scout
gptkbp:customization_options API access
Third-party integrations
Custom fields
Custom branding
gptkbp:developed_by gptkb:Zendesk,_Inc.
gptkbp:features gptkb:Ticketmaster
Reporting and analytics
Live chat
Knowledge base
Multi-channel support
gptkbp:headquarters gptkb:San_Francisco,_California
https://www.w3.org/2000/01/rdf-schema#label Zendesk Support
gptkbp:industry gptkb:Software_as_a_Service_(Saa_S)
gptkbp:integrates_with gptkb:Jira
gptkb:Mailchimp
gptkb:Slack
gptkb:Salesforce
gptkbp:launch_date gptkb:2010
gptkbp:market_segment SMBs and Enterprises
gptkbp:mobile_app Available on Android
Available on i OS
gptkbp:parent_company gptkb:Zendesk,_Inc.
gptkbp:parent_organization gptkb:Zendesk,_Inc.
gptkbp:platform Cloud-based
gptkbp:release_date gptkb:2010
gptkbp:revenue Subscription-based
gptkbp:security GDPR compliant
HIPAA compliant
ISO 27001 certified
SOC 2 compliant
gptkbp:sister_channel gptkb:email_client
gptkb:Social_Media
gptkb:Web
Mobile
Phone
gptkbp:storage Cloud storage
gptkbp:supports Email support
Phone support
Social media support
gptkbp:target_audience Businesses
gptkbp:user_base Over 100,000 customers
gptkbp:user_reviews Customizable features
High customer satisfaction ratings
Positive feedback on ease of use
Robust reporting tools
Responsive customer support
gptkbp:website https://www.zendesk.com/support/
gptkbp:bfsParent gptkb:Zentradi
gptkbp:bfsLayer 5