Five9 Cloud Contact Center

GPTKB entity

Statements (68)
Predicate Object
gptkbp:instance_of gptkb:Telecommunications
gptkbp:developed_by gptkb:United_States
gptkb:Five9,_Inc.
gptkbp:enables remote work capabilities
gptkbp:has gptkb:mobile_applications
24/7 support
customer support services
customizable dashboards
data security measures
user-friendly interface
integration capabilities
strong customer reviews
gptkbp:hosted_by cloud infrastructure
https://www.w3.org/2000/01/rdf-schema#label Five9 Cloud Contact Center
gptkbp:integrates_with gptkb:Zentradi
gptkb:Microsoft_Teams
gptkb:Salesforce
gptkbp:is_available_in gptkb:Europe
gptkb:North_America
gptkb:Asia-Pacific
gptkbp:is_available_on subscription basis
gptkbp:is_compatible_with gptkb:Management
various telephony systems
gptkbp:is_compliant_with gptkb:HIPAA
gptkb:GDPR
gptkbp:is_known_for flexibility
ease of use
high reliability
gptkbp:is_part_of cloud computing industry
Five9 product suite
gptkbp:is_promoted_through digital marketing
gptkbp:is_recognized_by industry awards
gptkbp:is_scalable yes
gptkbp:is_supported_by community forums
gptkbp:is_used_by sales teams
marketing teams
customer service teams
gptkbp:is_used_for customer engagement
inbound and outbound calling
gptkbp:marketed_as businesses of all sizes
gptkbp:offers API access
training resources
AI-powered chatbots
self-service options
interactive voice response
lead management tools
automated call distribution
customer relationship management integration
gptkbp:provides real-time analytics
call analytics
performance management tools
omnichannel support
workforce optimization tools
call recording features
gptkbp:supports multichannel communication
gptkbp:bfsParent gptkb:Five9_Analytics
gptkb:Five9_Intelligent_Virtual_Agent
gptkb:Five9_Omnichannel_Routing
gptkb:Five9_Workforce_Optimization
gptkb:Five9_Call_Recording
gptkb:Five9_Performance_Management
gptkb:Five9_Quality_Management
gptkb:Five9_Speech_Analytics
gptkb:Five9_Supervisor_Dashboard
gptkb:Five9_Text_Analytics
gptkb:Five9_Video_Engagement
gptkb:Five9_Workforce_Management
gptkbp:bfsLayer 7