Statements (25)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:cloudBased |
true
|
| gptkbp:developedBy |
gptkb:Five9
|
| gptkbp:enables |
omnichannel customer engagement
|
| gptkbp:feature |
workflow automation
real-time reporting intelligent routing agent desktop integration contextual customer experience |
| gptkbp:hasChannel |
gptkb:media
voice chat SMS |
| https://www.w3.org/2000/01/rdf-schema#label |
Five9 Omnichannel Routing
|
| gptkbp:integratesWith |
gptkb:Microsoft_Teams
gptkb:Salesforce gptkb:Zendesk CRM systems |
| gptkbp:targetUser |
businesses
customer service teams contact center agents |
| gptkbp:usedFor |
contact center operations
|
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
7
|