Statements (67)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:speeches
|
| gptkbp:analyzes |
Emails
Phone calls Voice interactions Live chats Voicemail messages |
| gptkbp:can_be_used_to |
Contact centers
|
| gptkbp:developed_by |
gptkb:Five9,_Inc.
|
| gptkbp:enables |
Improved customer service
|
| gptkbp:enhances |
Agent performance evaluation
|
| gptkbp:helps |
Identify training needs
|
| https://www.w3.org/2000/01/rdf-schema#label |
Five9 Speech Analytics
|
| gptkbp:improves |
Customer experience
|
| gptkbp:integrates_with |
gptkb:Five9_Cloud_Contact_Center
|
| gptkbp:is_adopted_by |
Large enterprises
Small businesses Medium-sized companies |
| gptkbp:is_available_in |
gptkb:Europe
gptkb:Asia gptkb:North_America |
| gptkbp:is_available_on |
Cloud platform
|
| gptkbp:is_compatible_with |
Mobile devices
CRM systems |
| gptkbp:is_designed_for |
Customer support teams
|
| gptkbp:is_integrated_with |
Business intelligence tools
Data analytics platforms Reporting software |
| gptkbp:is_known_for |
Scalability
Ease of use Integration capabilities |
| gptkbp:is_part_of |
Customer engagement solutions
AI-driven solutions Five9 product suite |
| gptkbp:is_promoted_by |
Five9 marketing campaigns
|
| gptkbp:is_recognized_for |
User-friendly interface
Innovative features Robust analytics capabilities |
| gptkbp:is_supported_by |
Third-party integrations
Customer support team |
| gptkbp:is_updated_by |
Regular software updates
|
| gptkbp:is_used_by |
Businesses
|
| gptkbp:is_used_to |
Enhance sales strategies
Monitor agent compliance |
| gptkbp:is_utilized_by |
Marketing teams
Quality assurance teams Training departments |
| gptkbp:is_utilized_for |
Market research
Customer feedback analysis Trend analysis Performance benchmarking Operational efficiency improvements |
| gptkbp:offers |
Reporting tools
Data visualization tools Customizable dashboards Call recording analysis |
| gptkbp:provides |
Performance metrics
Sentiment analysis Actionable insights Real-time transcription Compliance monitoring Keyword spotting |
| gptkbp:supports |
Multiple languages
Speech recognition technology |
| gptkbp:used_for |
Analyzing customer interactions
|
| gptkbp:utilizes |
gptkb:Artificial_Intelligence
|
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
6
|