Statements (69)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:smartphone
|
| gptkbp:allows |
Customizable recording settings
Playback of calls |
| gptkbp:can_be_configured_for |
Automatic recording
|
| gptkbp:can_be_used_to |
Monitor agent interactions
|
| gptkbp:developed_by |
gptkb:Five9,_Inc.
|
| gptkbp:enables |
Quality assurance
|
| gptkbp:enhances |
Agent training
|
| gptkbp:features |
Searchable recordings
|
| https://www.w3.org/2000/01/rdf-schema#label |
Five9 Call Recording
|
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is_accessible_by |
Mobile devices
Web interface |
| gptkbp:is_available_for |
On-premise deployment
|
| gptkbp:is_available_in |
Multiple deployment options
|
| gptkbp:is_available_on |
Subscription basis
|
| gptkbp:is_beneficial_for |
Performance management
Regulatory compliance |
| gptkbp:is_compatible_with |
Third-party applications
Various telephony systems Vo IP systems |
| gptkbp:is_compliant_with |
gptkb:HIPAA
gptkb:GDPR |
| gptkbp:is_designed_for |
Business communication
|
| gptkbp:is_designed_to |
Enhance operational efficiency
Facilitate training sessions |
| gptkbp:is_integrated_with |
AI tools
Business intelligence tools |
| gptkbp:is_known_for |
High-quality audio
Robust security features Comprehensive support services Flexible pricing options |
| gptkbp:is_part_of |
gptkb:Five9_Cloud_Contact_Center
Remote work solutions Quality management solutions Five9's product suite |
| gptkbp:is_recognized_for |
Scalability and flexibility
User satisfaction |
| gptkbp:is_scalable |
Growing businesses
|
| gptkbp:is_used_by |
Contact centers
|
| gptkbp:is_used_for |
Performance evaluation
|
| gptkbp:is_used_in |
Various industries
|
| gptkbp:is_used_to |
Enhance customer experience
Improve customer service Capture customer feedback Document customer interactions Enhance agent accountability Support dispute resolution |
| gptkbp:is_utilized_by |
Sales teams
Support teams |
| gptkbp:is_utilized_for |
Training new hires
|
| gptkbp:offers |
Secure storage
User-friendly interface Real-time monitoring Custom reporting features Integration with workforce management tools |
| gptkbp:provides |
Analytics and reporting
Call analytics Call transcription Call tagging Cloud-based call recording |
| gptkbp:recordings |
Inbound calls
Outbound calls |
| gptkbp:supports |
Data encryption
Multiple languages Compliance recording Agent performance improvement |
| gptkbp:bfsParent |
gptkb:Five9
|
| gptkbp:bfsLayer |
6
|