Statements (33)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:canBe |
cloud-based
on-premises |
| gptkbp:example |
gptkb:ServiceNow
gptkb:Zendesk gptkb:BMC_Remedy gptkb:Freshservice gptkb:Jira_Service_Management |
| gptkbp:feature |
gptkb:website
audit trails reporting role-based access control mobile access integration with other systems automated notifications |
| https://www.w3.org/2000/01/rdf-schema#label |
Incident Management System
|
| gptkbp:relatedStandard |
gptkb:ISO_20000
gptkb:NIMS gptkb:ITIL |
| gptkbp:supportedBy |
incident escalation
incident detection incident resolution incident prioritization incident categorization incident closure incident logging |
| gptkbp:usedFor |
managing incidents
|
| gptkbp:usedIn |
public safety
emergency response business continuity IT service management |
| gptkbp:bfsParent |
gptkb:Incident_Command_System
|
| gptkbp:bfsLayer |
6
|