|
gptkbp:instance_of
|
gptkb:software
|
|
gptkbp:available_on
|
gptkb:servers
gptkb:cloud_computing
gptkb:research_center
|
|
gptkbp:competitors
|
gptkb:Freshservice
gptkb:Manage_Engine_Service_Desk_Plus
gptkb:Service_Now
gptkb:BMC_Helix
gptkb:Zendesk_Support
|
|
gptkbp:developed_by
|
gptkb:Atlassian
|
|
gptkbp:features
|
change management
incident management
problem management
service request management
|
|
gptkbp:has_documentation
|
API documentation
tutorials
community forums
online documentation
|
|
gptkbp:has_integration_with
|
gptkb:Slack
gptkb:Zentradi
gptkb:Opsgenie
gptkb:Microsoft_Teams
gptkb:Salesforce
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Jira Service Management
|
|
gptkbp:integrates_with
|
gptkb:Bitbucket
gptkb:Confluence
|
|
gptkbp:is_available_in
|
multiple languages
|
|
gptkbp:is_known_for
|
customization options
flexibility
scalability
user-friendly interface
|
|
gptkbp:is_part_of
|
Agile project management tools
Atlassian suite
Dev Ops tools
|
|
gptkbp:is_popular_in
|
enterprise environments
small to medium businesses
|
|
gptkbp:is_used_by
|
customer support teams
IT teams
operations teams
HR teams
|
|
gptkbp:offers
|
customizable workflows
reporting and analytics
SLAs
automation rules
|
|
gptkbp:provides
|
gptkb:knowledge
asset management
self-service portal
customer feedback management
|
|
gptkbp:release_date
|
gptkb:2020
|
|
gptkbp:supports
|
Agile methodologies
|
|
gptkbp:type
|
gptkb:IT_services
|
|
gptkbp:user_interface
|
gptkb:mobile_app
web-based
|
|
gptkbp:bfsParent
|
gptkb:BMC_Remedy
|
|
gptkbp:bfsLayer
|
6
|