|
gptkbp:instance_of
|
gptkb:IT_services
|
|
gptkbp:api
|
yes
|
|
gptkbp:app_features
|
yes
|
|
gptkbp:available_on
|
gptkb:mobile
web
|
|
gptkbp:awards
|
G2 Crowd Leader
Capterra Top Performer
Trust Radius Top Rated
|
|
gptkbp:cloud_integration
|
yes
|
|
gptkbp:customization_options
|
yes
|
|
gptkbp:developed_by
|
gptkb:Freshworks
|
|
gptkbp:features
|
change management
asset management
incident management
problem management
self-service portal
service catalog
|
|
gptkbp:feedback
|
yes
|
|
gptkbp:has_asset_tracking
|
yes
|
|
gptkbp:has_audit_logs
|
yes
|
|
gptkbp:has_automation_features
|
yes
|
|
gptkbp:has_backup_and_recovery
|
yes
|
|
gptkbp:has_change_approval
|
yes
|
|
gptkbp:has_chat_support
|
yes
|
|
gptkbp:has_community
|
yes
|
|
gptkbp:has_configuration_management
|
yes
|
|
gptkbp:has_custom_fields
|
yes
|
|
gptkbp:has_data_encryption
|
yes
|
|
gptkbp:has_documentation
|
yes
|
|
gptkbp:has_email_support
|
yes
|
|
gptkbp:has_incident_response
|
yes
|
|
gptkbp:has_integration_with
|
over 100 integrations
|
|
gptkbp:has_knowledge_base
|
yes
|
|
gptkbp:has_phone_support
|
yes
|
|
gptkbp:has_reporting_dashboards
|
yes
|
|
gptkbp:has_reporting_tools
|
yes
|
|
gptkbp:has_role
|
yes
|
|
gptkbp:has_role_based_access_control
|
yes
|
|
gptkbp:has_service
|
yes
|
|
gptkbp:has_service_level_agreements
|
yes
|
|
gptkbp:has_slamanagement
|
yes
|
|
gptkbp:headquarters
|
gptkb:San_Mateo,_California
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Freshservice
|
|
gptkbp:integrates_with
|
gptkb:Zapier
gptkb:Jira
gptkb:Slack
gptkb:Google_Workspace
gptkb:Microsoft_Teams
|
|
gptkbp:is_gdprcompliant
|
yes
|
|
gptkbp:is_iso27001_certified
|
yes
|
|
gptkbp:is_multi_tenant
|
yes
|
|
gptkbp:is_scalable
|
yes
|
|
gptkbp:is_soc2_compliant
|
yes
|
|
gptkbp:language_support
|
gptkb:French
gptkb:Japanese
gptkb:Spanish
gptkb:German
English
|
|
gptkbp:mobile_app
|
yes
|
|
gptkbp:offers
|
free trial
premium support
|
|
gptkbp:release_date
|
gptkb:2015
|
|
gptkbp:resolution
|
yes
|
|
gptkbp:revenue
|
subscription-based
|
|
gptkbp:target_audience
|
customer support teams
IT teams
|
|
gptkbp:user
|
yes
|
|
gptkbp:user_base
|
over 40,000 customers
|
|
gptkbp:website
|
https://freshservice.com
|
|
gptkbp:bfsParent
|
gptkb:Service_Now
gptkb:CA_Service_Desk_Manager
|
|
gptkbp:bfsLayer
|
5
|