Statements (53)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management software
|
| gptkbp:cloudBased |
true
|
| gptkbp:developedBy |
gptkb:Freshworks
|
| gptkbp:features |
gptkb:knowledge_representation
gptkb:CMDB automation asset management incident management change management reporting and analytics SLA management self-service portal problem management service catalog |
| gptkbp:headquarters |
gptkb:San_Mateo,_California,_USA
|
| https://www.w3.org/2000/01/rdf-schema#label |
Freshservice
|
| gptkbp:integratesWith |
gptkb:Google_Workspace
gptkb:Microsoft_Teams gptkb:Okta gptkb:Slack gptkb:Azure_Active_Directory gptkb:Freshdesk gptkb:Jira gptkb:Zapier |
| gptkbp:launched |
2014
|
| gptkbp:parentCompany |
gptkb:Freshworks
|
| gptkbp:platform |
gptkb:Android
gptkb:iOS gptkb:website |
| gptkbp:targetAudience |
IT teams
service desk teams |
| gptkbp:usedFor |
gptkb:ticket_office
collaboration tools workflow automation third-party integrations contract management compliance management customizable workflows multi-channel support ITIL processes service request management vendor management AI-powered service management IT asset tracking change approval workflows mobile service desk offboarding automation onboarding automation remote work support service level management service reporting |
| gptkbp:bfsParent |
gptkb:Freshworks
|
| gptkbp:bfsLayer |
5
|