BMC Remedy

GPTKB entity

Statements (27)
Predicate Object
gptkbp:instanceOf IT service management software
gptkbp:cloudBased gptkb:BMC_Helix
gptkbp:developedBy gptkb:BMC_Software
gptkbp:firstReleased 1990s
https://www.w3.org/2000/01/rdf-schema#label BMC Remedy
gptkbp:integratesWith third-party applications
gptkbp:latestReleaseVersion gptkb:BMC_Helix_ITSM
gptkbp:license proprietary
gptkbp:offers knowledge management
workflow automation
reporting and analytics
self-service portal
service catalog
gptkbp:onPremisesVersion gptkb:Remedy_IT_Service_Management_Suite
gptkbp:platform gptkb:Windows
gptkb:UNIX
gptkb:Linux
gptkbp:renamed gptkb:BMC_Helix_ITSM
gptkbp:supports ITIL processes
gptkbp:usedFor asset management
incident management
change management
problem management
service request management
gptkbp:website https://www.bmc.com/it-solutions/remedy-itsm.html
gptkbp:bfsParent gptkb:Configuration_Management_Database
gptkbp:bfsLayer 5