Properties (49)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
software
|
| gptkbp:acquisition |
gptkb:BMC_Software,_Inc.
|
| gptkbp:awards |
Gartner Magic Quadrant Leader
Forrester_Wave_Leader |
| gptkbp:category |
IT service management
|
| gptkbp:communitySupport |
customer support
knowledge base user forums social media channels |
| gptkbp:competitors |
gptkb:Zendesk
gptkb:Freshservice gptkb:ServiceNow gptkb:Cherwell_Software |
| gptkbp:developedBy |
gptkb:BMC_Software
|
| gptkbp:features |
change management
asset management incident management reporting and analytics workflow automation problem management service request management knowledge management self-service portal |
| gptkbp:hasVersion |
Remedy 20.02
|
| https://www.w3.org/2000/01/rdf-schema#label |
BMC Remedy
|
| gptkbp:integratesWith |
gptkb:ServiceNow
gptkb:Microsoft_Exchange Jira Active Directory |
| gptkbp:officialLanguage |
gptkb:Spanish
Chinese English French German |
| gptkbp:platforms |
Linux
Windows |
| gptkbp:releaseDate |
1991
|
| gptkbp:supports |
SOAP API
REST_API |
| gptkbp:training |
certification programs
documentation online courses webinars |
| gptkbp:userBase |
financial institutions
government organizations large enterprises healthcare_organizations |
| gptkbp:uses |
ITIL framework
|
| gptkbp:website |
https://www.bmc.com/it-solutions/remedy-itsm.html
|