Statements (8)
| Predicate | Object |
|---|---|
| gptkbp:bfsLayer |
4
|
| gptkbp:bfsParent |
gptkb:ITIL_v3
|
| gptkbp:focuses_on |
Defining the service offerings
|
| https://www.w3.org/2000/01/rdf-schema#label |
Service Strategy
|
| gptkbp:includes |
Service Portfolio Management
|
| gptkbp:is_critical_for |
Understanding customer needs
|
| gptkbp:is_evaluated_by |
Market analysis
|
| gptkbp:provides_information_on |
Business objectives
|