|
gptkbp:instanceOf
|
customer service
|
|
gptkbp:availableOn
|
gptkb:cloud_service
|
|
gptkbp:awarded
|
gptkb:G2_Crowd_Leader
gptkb:Gartner_Peer_Insights_Customers’_Choice
|
|
gptkbp:competitor
|
gptkb:ServiceNow
gptkb:Zendesk
gptkb:Zoho_Desk
gptkb:Salesforce_Service_Cloud
|
|
gptkbp:developedBy
|
gptkb:Freshworks
|
|
gptkbp:features
|
gptkb:knowledge_representation
gptkb:ticket_office
gptkb:ISO_27001
gptkb:SOC_2_Type_II
automation
collaboration tools
integrations
GDPR compliant
reporting and analytics
AI-powered support
SLA management
multi-channel support
self-service portal
|
|
gptkbp:freeTrialAvailable
|
yes
|
|
gptkbp:headquartersLocation
|
gptkb:Chennai,_India
gptkb:San_Mateo,_California,_United_States
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Freshdesk
|
|
gptkbp:integratesWith
|
gptkb:Salesforce
gptkb:Shopify
gptkb:Slack
gptkb:Twitter
gptkb:WhatsApp
gptkb:Facebook_Messenger
gptkb:Jira
gptkb:Mailchimp
gptkb:Zapier
|
|
gptkbp:launched
|
2010
|
|
gptkbp:mobileAppAvailable
|
gptkb:Android
gptkb:iOS
|
|
gptkbp:parentCompany
|
gptkb:Freshworks
|
|
gptkbp:priceRange
|
subscription
|
|
gptkbp:supportsLanguage
|
English
multiple languages
|
|
gptkbp:targetUser
|
businesses
customer support teams
|
|
gptkbp:usedIn
|
customer service
IT support
help desk operations
|
|
gptkbp:website
|
https://freshdesk.com
|
|
gptkbp:bfsParent
|
gptkb:Dialpad
gptkb:Zoho_Analytics
gptkb:Accel_Partners
gptkb:OAuth_2.0
gptkb:Zapier
gptkb:Freshworks
|
|
gptkbp:bfsLayer
|
5
|