Service Cloud Consultant

GPTKB entity

Statements (25)
Predicate Object
gptkbp:instanceOf gptkb:certification
gptkbp:examDuration 105 minutes
gptkbp:focusesOn customer service solutions
https://www.w3.org/2000/01/rdf-schema#label Service Cloud Consultant
gptkbp:language English
gptkbp:maintenance completing release exams
gptkbp:offeredBy gptkb:Salesforce
gptkbp:prerequisite gptkb:Salesforce_Administrator_certification
gptkbp:relatedTo gptkb:Salesforce_Service_Cloud
gptkbp:requires automation
integration
knowledge management
case management
omnichannel routing
service analytics
entitlement management
service console
gptkbp:scoredFor 67%
gptkbp:targetAudience consultants
system administrators
implementation experts
gptkbp:type multiple choice
gptkbp:validOn indefinite (subject to maintenance requirements)
gptkbp:bfsParent gptkb:Salesforce_Service_Cloud
gptkbp:bfsLayer 7