Statements (25)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:live_chat_software
|
| gptkbp:accessibleBy |
gptkb:website
gptkb:Salesforce_mobile_app |
| gptkbp:developedBy |
gptkb:Salesforce
|
| gptkbp:enables |
real-time customer chat
|
| gptkbp:integratesWith |
gptkb:Salesforce_CRM
|
| gptkbp:launched |
2012
|
| gptkbp:partOf |
gptkb:Salesforce_Service_Cloud
|
| gptkbp:renamed |
gptkb:Salesforce_Messaging
|
| gptkbp:requires |
gptkb:Salesforce_license
|
| gptkbp:supports |
file transfer
chatbots multi-language chat routing chat transcripts pre-chat forms agent scripting mobile chat canned responses chat monitoring chat transfer |
| gptkbp:usedFor |
customer support
|
| gptkbp:bfsParent |
gptkb:Einstein_Bots
|
| gptkbp:bfsLayer |
7
|
| https://www.w3.org/2000/01/rdf-schema#label |
Salesforce Live Agent
|