Statements (25)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:documentation |
https://help.salesforce.com/s/articleView?id=sf.messaging_overview.htm
|
| gptkbp:enables |
Customer Communication
|
| gptkbp:feature |
Chatbots
Automated Responses Bulk Messaging Agent Console Conversation Tracking Message Templates Omnichannel Routing Personalized Messaging Two-way Messaging |
| gptkbp:hasChannel |
gptkb:WhatsApp
gptkb:Facebook_Messenger SMS |
| https://www.w3.org/2000/01/rdf-schema#label |
Salesforce Messaging
|
| gptkbp:integratesWith |
gptkb:Salesforce_CRM
|
| gptkbp:offeredBy |
gptkb:Salesforce
|
| gptkbp:partOf |
gptkb:Salesforce_Service_Cloud
|
| gptkbp:requires |
Salesforce License
|
| gptkbp:usedFor |
gptkb:Marketing_Automation
Customer Support Transactional Messaging |
| gptkbp:bfsParent |
gptkb:Salesforce_Live_Agent
|
| gptkbp:bfsLayer |
8
|