Salesforce CRM

GPTKB entity

Properties (64)
Predicate Object
gptkbp:instanceOf gptkb:Company
gptkbp:acquisition gptkb:Slack_Technologies
MuleSoft
Quip
Heroku
Tableau Software
gptkbp:competitors gptkb:Microsoft_Dynamics_365
gptkb:HubSpot_CRM
gptkb:SAP_CRM
gptkb:Zoho_CRM
gptkb:Oracle_CRM
gptkbp:component gptkb:Sales_Cloud
Commerce Cloud
Marketing Cloud
Service Cloud
Analytics Cloud
App Cloud
Community Cloud
gptkbp:customizationOptions Custom fields
Validation rules
Custom objects
Record types
Flow builder
Page layouts
Process builder
gptkbp:dataUsage Multi-tenant architecture
Data security and compliance
gptkbp:developedBy gptkb:Salesforce,_Inc.
gptkbp:employeeCount Over 73,000 employees
gptkbp:features Mobile access
Sales forecasting
Integration with third-party applications
Lead management
Workflow automation
Reports and dashboards
Opportunity management
gptkbp:founder gptkb:Marc_Benioff
gptkb:Frank_Dominguez
gptkb:Parker_Harris
gptkb:Dave_Moellenhoff
gptkbp:headquarters gptkb:San_Francisco,_California
https://www.w3.org/2000/01/rdf-schema#label Salesforce CRM
gptkbp:language Apex
Lightning Components
Visualforce
gptkbp:marketShare Approximately 19% of the CRM market
gptkbp:partnerships Technology partners
Consulting partners
AppExchange partners
gptkbp:platforms Cloud-based
gptkbp:primaryFunction Customer service
Marketing automation
Sales management
gptkbp:releaseDate February 1999
gptkbp:revenue $26.49 billion (2022)
gptkbp:supports 24/7 customer support
Community forums
Online resources
gptkbp:training Webinars
Certification programs
Trailhead platform
gptkbp:userBase Over 150,000 companies
gptkbp:userInterface gptkb:Salesforce_Classic
Lightning Experience