Statements (25)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
IT service management framework
|
| gptkbp:developedBy |
gptkb:Office_of_Government_Commerce
|
| gptkbp:focusesOn |
gptkb:Service_Delivery
Service Support |
| gptkbp:hasVersion |
gptkb:ITIL
|
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL v2
|
| gptkbp:language |
English
|
| gptkbp:predecessor |
gptkb:ITIL_v1
|
| gptkbp:processor |
gptkb:Service_Desk
Incident Management Change Management Release Management Configuration Management Problem Management Service Level Management Capacity Management Availability Management Financial Management for IT Services IT Service Continuity Management |
| gptkbp:releaseYear |
2001
|
| gptkbp:status |
superseded
|
| gptkbp:successor |
gptkb:ITIL_v3
|
| gptkbp:usedIn |
IT service management
|
| gptkbp:bfsParent |
gptkb:ITIL
|
| gptkbp:bfsLayer |
5
|