Telecommunications Service Management
GPTKB entity
Statements (23)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:academic
|
| gptkbp:appliesTo |
network service providers
telecom operators |
| gptkbp:focusesOn |
management of telecom services
|
| gptkbp:goal |
improve customer satisfaction
ensure quality of service optimize operational efficiency |
| https://www.w3.org/2000/01/rdf-schema#label |
Telecommunications Service Management
|
| gptkbp:includes |
service assurance
service fulfillment service provisioning service billing |
| gptkbp:relatedStandard |
gptkb:ISO/IEC_20000
gptkb:eTOM gptkb:ITIL |
| gptkbp:relatedTo |
telecommunications
service management |
| gptkbp:standardizedBy |
gptkb:ITU-T
gptkb:TM_Forum |
| gptkbp:uses |
gptkb:BSS
gptkb:OSS |
| gptkbp:bfsParent |
gptkb:ServiceNow_Customer_Workflows
|
| gptkbp:bfsLayer |
7
|