|
gptkbp:instance_of
|
gptkb:IT_services
|
|
gptkbp:analytics
|
gptkb:Yes
|
|
gptkbp:application
|
gptkb:Yes
|
|
gptkbp:available_on
|
gptkb:Web
Mobile devices
|
|
gptkbp:case_analysis
|
Available
|
|
gptkbp:change_approval_process
|
Automated
|
|
gptkbp:community
|
Active community
|
|
gptkbp:community_support
|
gptkb:Yes
|
|
gptkbp:competitors
|
gptkb:Freshservice
gptkb:Cherwell_Software
gptkb:Jira_Service_Management
gptkb:BMC_Remedy
|
|
gptkbp:customer_satisfaction
|
gptkb:High
|
|
gptkbp:customization_options
|
gptkb:Yes
|
|
gptkbp:deployment
|
gptkb:Yes
|
|
gptkbp:developed_by
|
gptkb:Service_Now_Inc.
|
|
gptkbp:features
|
gptkb:Amazon_Web_Services
gptkb:Configuration_Management_Database_(CMDB)
Change Management
Incident Management
Knowledge Management
Problem Management
|
|
gptkbp:has_documentation
|
gptkb:Yes
|
|
gptkbp:has_role
|
gptkb:Management
Admin
IT Support
End User
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Service Now ITSM
|
|
gptkbp:incident_response_time
|
Fast
|
|
gptkbp:industry
|
Awards received
|
|
gptkbp:integrates_with
|
Third-party applications
|
|
gptkbp:involved_technology
|
gptkb:Strong
|
|
gptkbp:is_integrated_with
|
gptkb:Yes
|
|
gptkbp:is_updated_by
|
gptkb:Regular
|
|
gptkbp:market_share
|
gptkb:High
|
|
gptkbp:mobile_app
|
gptkb:Yes
|
|
gptkbp:on_premise_deployment
|
No
|
|
gptkbp:partnerships
|
Various technology partners
|
|
gptkbp:platform
|
Cloud-based
|
|
gptkbp:problem_resolution_time
|
Efficient
|
|
gptkbp:provides_training_for
|
gptkb:Yes
|
|
gptkbp:regulatory_compliance
|
gptkb:HIPAA
gptkb:GDPR
|
|
gptkbp:release_date
|
gptkb:2012
|
|
gptkbp:reporting_capabilities
|
Advanced reporting
|
|
gptkbp:revenue
|
Subscription-based
|
|
gptkbp:security
|
gptkb:High
|
|
gptkbp:service_level_agreements
|
gptkb:Yes
|
|
gptkbp:support
|
24/7 support
|
|
gptkbp:supports
|
ITIL processes
|
|
gptkbp:target_audience
|
IT departments
|
|
gptkbp:used_by
|
Large enterprises
Medium-sized businesses
|
|
gptkbp:user_base
|
Global
|
|
gptkbp:user_feedback
|
Positive
|
|
gptkbp:user_interface
|
Web-based interface
|
|
gptkbp:bfsParent
|
gptkb:Splunk_App_for_Service_Now
gptkb:Integration_Hub
gptkb:Dynatrace
|
|
gptkbp:bfsLayer
|
6
|