Statements (28)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:IT_Service_Management_Tool
|
| gptkbp:canBe |
Business Service Catalog
Technical Service Catalog |
| gptkbp:component |
Service Management
|
| gptkbp:contains |
List of available IT services
|
| gptkbp:enables |
Service request fulfillment
Service improvement Service measurement Service reporting |
| https://www.w3.org/2000/01/rdf-schema#label |
Service Catalog
|
| gptkbp:improves |
Service delivery
Service transparency |
| gptkbp:managedBy |
Service Owner
|
| gptkbp:mayInclude |
Pricing information
Ordering procedures Service descriptions Service status Support details |
| gptkbp:purpose |
Document and manage IT services
|
| gptkbp:relatedTo |
gptkb:Service_Portfolio
gptkb:Service_Level_Agreement |
| gptkbp:supports |
Self-service portals
|
| gptkbp:targetAudience |
End users
IT staff |
| gptkbp:updated |
gptkb:Service_Manager
|
| gptkbp:usedIn |
gptkb:ITIL_Framework
|
| gptkbp:bfsParent |
gptkb:us-east-1
|
| gptkbp:bfsLayer |
5
|