Field Service Lightning

GPTKB entity

Statements (29)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:cloudBased true
gptkbp:developedBy gptkb:Salesforce
gptkbp:focusesOn field service management
https://www.w3.org/2000/01/rdf-schema#label Field Service Lightning
gptkbp:integratesWith gptkb:Salesforce_Platform
gptkb:Salesforce_CRM
gptkbp:launched 2016
gptkbp:offers analytics and reporting
customer self-service portals
optimization tools
AI-powered scheduling
gptkbp:partOf gptkb:Salesforce_Service_Cloud
gptkbp:provides asset tracking
inventory management
real-time collaboration
scheduling
work order management
mobile workforce management
dispatching
gptkbp:supports mobile devices
offline functionality
gptkbp:targetUser dispatchers
service technicians
field service organizations
service managers
gptkbp:bfsParent gptkb:Salesforce,_Inc.
gptkb:Salesforce_CRM
gptkbp:bfsLayer 7