Statements (35)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
customer service platform
|
| gptkbp:availableOn |
gptkb:cloud_service
|
| gptkbp:developedBy |
gptkb:Salesforce
|
| gptkbp:headquarters |
gptkb:San_Francisco,_California
|
| https://www.w3.org/2000/01/rdf-schema#label |
Service Cloud
|
| gptkbp:integratesWith |
gptkb:Slack
gptkb:Salesforce_CRM third-party applications |
| gptkbp:launched |
2009
|
| gptkbp:offers |
gptkb:knowledge_representation
case management AI-powered chatbots automation tools field service management omnichannel routing self-service portals service analytics |
| gptkbp:parentCompany |
gptkb:Salesforce,_Inc.
|
| gptkbp:partOf |
gptkb:Salesforce_Customer_360
|
| gptkbp:supports |
email
mobile web phone live chat messaging apps social media channels |
| gptkbp:usedBy |
call centers
businesses support teams |
| gptkbp:usedFor |
customer support
customer engagement case tracking |
| gptkbp:website |
https://www.salesforce.com/products/service-cloud/
|
| gptkbp:bfsParent |
gptkb:Salesforce
|
| gptkbp:bfsLayer |
5
|