|
gptkbp:instanceOf
|
gptkb:cloud_contact_center_software
|
|
gptkbp:acquiredBy
|
gptkb:NICE_Ltd.
|
|
gptkbp:acquisitionYear
|
2016
|
|
gptkbp:CEO
|
gptkb:Paul_Jarman
|
|
gptkbp:cloudBased
|
gptkb:CXone
yes
|
|
gptkbp:developedBy
|
gptkb:NICE_Ltd.
|
|
gptkbp:focusesOn
|
customer experience management
|
|
gptkbp:formerName
|
gptkb:inContact
|
|
gptkbp:foundedYear
|
1997
|
|
gptkbp:headquartersLocation
|
gptkb:Salt_Lake_City,_Utah,_United_States
|
|
gptkbp:industry
|
gptkb:customer_service
cloud computing
contact center
|
|
gptkbp:integratesWith
|
gptkb:Microsoft_Dynamics
gptkb:SAP
gptkb:Salesforce
gptkb:ServiceNow
gptkb:Oracle_Service_Cloud
gptkb:Zendesk
|
|
gptkbp:offersProduct
|
gptkb:CXone
|
|
gptkbp:parentCompany
|
gptkb:NICE_Ltd.
|
|
gptkbp:providesService
|
automation
analytics
omnichannel routing
workforce optimization
AI-powered customer experience
|
|
gptkbp:publiclyTraded
|
no
|
|
gptkbp:targetAudience
|
businesses
|
|
gptkbp:website
|
https://www.niceincontact.com/
|
|
gptkbp:bfsParent
|
gptkb:Nice_Ltd.
gptkb:Genesys_Cloud_CX
|
|
gptkbp:bfsLayer
|
7
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
NICE inContact
|