CXone

GPTKB entity

Statements (27)
Predicate Object
gptkbp:instanceOf cloud contact center platform
gptkbp:availableOn 2017
gptkbp:deployment cloud-based
gptkbp:developedBy gptkb:NICE_Ltd.
gptkbp:formerName gptkb:NICE_inContact_CXone
gptkbp:headquartersLocation gptkb:Hoboken,_New_Jersey,_USA
https://www.w3.org/2000/01/rdf-schema#label CXone
gptkbp:integratesWith CRM systems
third-party applications
gptkbp:offers automation
analytics
omnichannel routing
workforce optimization
AI-powered features
gptkbp:parentCompany gptkb:NICE_Ltd.
gptkbp:supports gptkb:media
email
chat
voice channels
digital channels
gptkbp:targetMarket enterprises
mid-sized businesses
gptkbp:usedBy contact centers
gptkbp:usedFor customer experience management
gptkbp:website https://www.nice.com/products/cxone
gptkbp:bfsParent gptkb:Nice_Ltd.
gptkbp:bfsLayer 7