Statements (49)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
ITIL process
|
| gptkbp:category |
IT Service Management
|
| gptkbp:controlledBy |
Change approval
Change freeze Change review Change window |
| gptkbp:definedIn |
gptkb:ITIL_4
gptkb:ITIL_v3 |
| gptkbp:focusesOn |
gptkb:communication
manual risk assessment impact analysis |
| gptkbp:goal |
ensure standardized methods for change
improve day-to-day operations minimize risk of change |
| gptkbp:hasActivity |
change review
change scheduling change assessment change authorization |
| gptkbp:hasRole |
Change Manager
Change Advisory Board Change Owner |
| gptkbp:hasType |
Emergency Change
Normal Change Standard Change |
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL Change Management
|
| gptkbp:includesMetric |
Average time to implement change
Change backlog Change failure rate Change success rate Number of emergency changes |
| gptkbp:output |
Change Evaluation Report
Change Record Change Schedule |
| gptkbp:partOf |
ITIL Service Transition
|
| gptkbp:purpose |
manage changes to IT services
|
| gptkbp:relatedTo |
gptkb:ITIL_Configuration_Management
gptkb:ITIL_Problem_Management ITIL Incident Management ITIL Release Management ITIL Service Management |
| gptkbp:replacedBy |
ITIL Change Enablement
|
| gptkbp:stakeholder |
IT service provider
IT customer business user service owner |
| gptkbp:usesDocument |
Request for Change (RFC)
|
| gptkbp:bfsParent |
gptkb:ServiceNow_Change_Management
|
| gptkbp:bfsLayer |
7
|