ITIL 4

GPTKB entity

Statements (28)
Predicate Object
gptkbp:instanceOf IT service management framework
gptkbp:certification ITIL 4 Foundation
ITIL 4 Managing Professional
ITIL 4 Strategic Leader
gptkbp:developedBy gptkb:AXELOS
gptkbp:emphasizes gptkb:collaboration
flexibility
holistic approach
co-creation of value
gptkbp:focusesOn service value system
gptkbp:hasVersion gptkb:ITIL
https://www.w3.org/2000/01/rdf-schema#label ITIL 4
gptkbp:includes governance
practices
continual improvement
guiding principles
service value chain
gptkbp:language English
gptkbp:predecessor gptkb:ITIL_v3
gptkbp:releaseYear 2019
gptkbp:supports gptkb:Lean
gptkb:DevOps
gptkb:Agile
gptkbp:usedBy organizations worldwide
gptkbp:usedIn IT service management
gptkbp:website https://www.axelos.com/best-practice-solutions/itil
gptkbp:bfsParent gptkb:ITIL
gptkbp:bfsLayer 5