Statements (55)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:CEO
|
| gptkbp:bfsLayer |
3
|
| gptkbp:bfsParent |
gptkb:CEO
|
| gptkbp:benefits |
better decision making
risk management increased efficiency enhanced customer satisfaction improved employee morale increased innovation enhanced collaboration standardized processes improved communication increased agility greater accountability improved service quality better resource management reduced costs improved stakeholder engagement faster incident resolution better compliance with regulations better alignment with business needs better knowledge sharing better service improvement better service performance measurement better service transition improved change success rate improved service design improved service operation |
| gptkbp:certification |
gptkb:Certification
|
| gptkbp:focus |
gptkb:financial_services_company
|
| gptkbp:has_skill |
gptkb:software_framework
|
| https://www.w3.org/2000/01/rdf-schema#label |
ITIL practitioners
|
| gptkbp:responsible_for |
implementing ITIL practices
|
| gptkbp:role |
service management
|
| gptkbp:skills |
change management
incident management configuration management capacity management problem management release management service request management service delivery knowledge management process improvement IT asset management service level management continual service improvement service operation service strategy service transition supplier management service catalog management availability management financial management for IT services service continuity management |