Freshworks Freddy AI

GPTKB entity

Statements (31)
Predicate Object
gptkbp:instanceOf AI-powered customer engagement platform
gptkbp:availableOn gptkb:cloud_service
gptkbp:developedBy gptkb:Freshworks_Inc.
gptkbp:features AI chatbots
workflow automation
ticketing automation
https://www.w3.org/2000/01/rdf-schema#label Freshworks Freddy AI
gptkbp:integratesWith gptkb:Freshdesk
gptkb:Freshservice
gptkb:Freshmarketer
gptkb:Freshsales
gptkbp:launched 2019
gptkbp:offers AI-powered insights
email automation
automated responses
customer intent detection
knowledge base suggestions
self-service solutions
voice bot capabilities
gptkbp:supports omnichannel engagement
multilingual conversations
gptkbp:targetAudience businesses
sales teams
customer support teams
marketing teams
gptkbp:usedFor marketing automation
sales automation
customer support automation
gptkbp:website https://www.freshworks.com/freddy-ai/
gptkbp:bfsParent gptkb:OpenAI_GPT_models
gptkbp:bfsLayer 7