| gptkbp:instanceOf | gptkb:customer_relationship_management_software 
 | 
                        
                            
                                | gptkbp:availableOn | SaaS 
 | 
                        
                            
                                | gptkbp:awarded | gptkb:Capterra_awards gptkb:G2_Crowd_awards
 
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                                | gptkbp:developedBy | gptkb:Freshworks 
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                                | gptkbp:features | appointment scheduling workflow automation
 phone integration
 lead management
 reporting and analytics
 contact management
 sales automation
 customizable dashboards
 email templates
 email tracking
 lead scoring
 pipeline management
 sales forecasting
 integrations with third-party apps
 deal management
 AI-based insights
 territory management
 activity timeline
 
 | 
                        
                            
                                | gptkbp:headquartersLocation | gptkb:San_Mateo,_California,_United_States 
 | 
                        
                            
                                | gptkbp:integratesWith | gptkb:Google_Workspace gptkb:Slack
 gptkb:Zoom
 gptkb:Twilio
 gptkb:Freshdesk
 gptkb:HubSpot
 gptkb:Mailchimp
 gptkb:Microsoft_365
 gptkb:QuickBooks
 gptkb:RingCentral
 gptkb:Xero
 gptkb:Zapier
 gptkb:Freshchat
 
 | 
                        
                            
                                | gptkbp:language | English multiple languages
 
 | 
                        
                            
                                | gptkbp:launched | 2016 
 | 
                        
                            
                                | gptkbp:mobileAppAvailable | gptkb:Android gptkb:iOS
 
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                                | gptkbp:parentCompany | gptkb:Freshworks_Inc. 
 | 
                        
                            
                                | gptkbp:partOf | Freshworks product suite 
 | 
                        
                            
                                | gptkbp:platform | cloud-based 
 | 
                        
                            
                                | gptkbp:targetMarket | businesses 
 | 
                        
                            
                                | gptkbp:usedBy | enterprises small businesses
 
 | 
                        
                            
                                | gptkbp:website | https://freshsales.com 
 | 
                        
                            
                                | gptkbp:bfsParent | gptkb:ActiveCampaign gptkb:FreshBooks
 gptkb:Zoho_CRM
 gptkb:Formstack
 
 | 
                        
                            
                                | gptkbp:bfsLayer | 6 
 | 
                        
                            
                                | https://www.w3.org/2000/01/rdf-schema#label | Freshsales 
 |