Statements (19)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Person
|
| gptkbp:affiliation |
gptkb:Bain_&_Company
|
| gptkbp:alma_mater |
gptkb:Harvard_University
|
| gptkbp:birth_date |
1943-11-19
|
| gptkbp:children |
gptkb:unknown
|
| https://www.w3.org/2000/01/rdf-schema#label |
Fred Reichheld
|
| gptkbp:influenced |
customer loyalty theory
|
| gptkbp:influenced_by |
gptkb:Peter_Drucker
|
| gptkbp:known_for |
gptkb:Producer
|
| gptkbp:nationality |
gptkb:American
|
| gptkbp:notable_work |
The Loyalty Effect
The Ultimate Question |
| gptkbp:occupation |
gptkb:Author
gptkb:Consulting_Services |
| gptkbp:residence |
gptkb:United_States
|
| gptkbp:spouse |
gptkb:unknown
|
| gptkbp:website |
www.fredreichheld.com
|
| gptkbp:bfsParent |
gptkb:Producer
|
| gptkbp:bfsLayer |
4
|