Properties (13)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
business consultant
|
| gptkbp:affiliation |
gptkb:Bain_&_Company
|
| gptkbp:author |
The Ultimate Question
|
| gptkbp:birthDate |
1943-06-19
|
| gptkbp:field |
business management
|
| https://www.w3.org/2000/01/rdf-schema#label |
Fred Reichheld
|
| gptkbp:influencedBy |
gptkb:Peter_Drucker
|
| gptkbp:knownFor |
Net Promoter Score
|
| gptkbp:nationality |
American
|
| gptkbp:notableWork |
The Loyalty Effect
|
| gptkbp:occupation |
author
speaker |
| gptkbp:website |
https://www.fredreichheld.com
|