|
gptkbp:instanceOf
|
process improvement model
|
|
gptkbp:appliesTo
|
gptkb:business_process_outsourcing
IT services
healthcare services
logistics services
education services
|
|
gptkbp:developedBy
|
gptkb:CMMI_Institute
|
|
gptkbp:firstReleased
|
2009
|
|
gptkbp:focusesOn
|
service delivery
|
|
gptkbp:hasMaturityLevels
|
5
|
|
gptkbp:hasProcessAreas
|
24
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
CMMI for Services
|
|
gptkbp:includesProcessArea
|
gptkb:Capacity_and_Availability_Management
gptkb:Service_Delivery
Service Continuity
Service Level Management
Incident Resolution and Prevention
Service Measurement and Analysis
Service System Development
Service System Transition
Strategic Service Management
|
|
gptkbp:latestReleaseVersion
|
gptkb:CMMI-SVC_V2.0
|
|
gptkbp:maturityLevel1
|
gptkb:Initial
|
|
gptkbp:maturityLevel2
|
Managed
|
|
gptkbp:maturityLevel3
|
Defined
|
|
gptkbp:maturityLevel4
|
Quantitatively Managed
|
|
gptkbp:maturityLevel5
|
Optimizing
|
|
gptkbp:partOf
|
gptkb:CMMI
|
|
gptkbp:publishedBy
|
gptkb:CMMI_Institute
gptkb:ISACA
|
|
gptkbp:referencedIn
|
gptkb:ISO/IEC_20000
gptkb:ITIL
|
|
gptkbp:supports
|
continuous improvement
organizational performance
|
|
gptkbp:usedBy
|
gptkb:government_agency
service organizations
IT companies
outsourcing providers
|
|
gptkbp:usedFor
|
process improvement
service management
organizational maturity assessment
|
|
gptkbp:website
|
https://cmmiinstitute.com/cmmi/models/cmmi-for-services
|
|
gptkbp:bfsParent
|
gptkb:CMMI
|
|
gptkbp:bfsLayer
|
5
|