Statements (19)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:ITIL_concept
|
| gptkbp:describes |
how all components and activities of an organization work together to facilitate value creation
|
| gptkbp:emphasizes |
gptkb:collaboration
transparency holistic approach |
| gptkbp:focusesOn |
co-creation of value
|
| gptkbp:includes |
gptkb:guiding_principles
governance practices continual improvement service value chain |
| gptkbp:introducedIn |
gptkb:ITIL_4
|
| gptkbp:partOf |
gptkb:ITIL_4
|
| gptkbp:purpose |
to ensure a comprehensive approach to service management
|
| gptkbp:replacedBy |
ITIL v3 Service Lifecycle
|
| gptkbp:usedIn |
IT service management
|
| gptkbp:bfsParent |
gptkb:ITIL_Framework
|
| gptkbp:bfsLayer |
8
|
| https://www.w3.org/2000/01/rdf-schema#label |
Service Value System
|