ServiceNow Knowledge Management
GPTKB entity
Statements (80)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
knowledge management software module
|
| gptkbp:developedBy |
gptkb:ServiceNow
|
| gptkbp:feature |
multi-language support
role-based access control article archiving article comments article expiration article import/export article ratings article templates knowledge article API access knowledge article access tracking knowledge article analytics knowledge article attachments knowledge article audience targeting knowledge article bulk operations knowledge article duplicate detection knowledge article export to PDF knowledge article feedback loop knowledge article flagging knowledge article import from external sources knowledge article lifecycle management knowledge article linking knowledge article notifications knowledge article print options knowledge article publishing knowledge article relevance scoring knowledge article reporting knowledge article review knowledge article search analytics knowledge article search by archive knowledge article search by attachment knowledge article search by author knowledge article search by categories knowledge article search by comment knowledge article search by date knowledge article search by expiration knowledge article search by export knowledge article search by feedback knowledge article search by flag knowledge article search by import knowledge article search by keywords knowledge article search by language knowledge article search by notification knowledge article search by popularity knowledge article search by print knowledge article search by rating knowledge article search by relevance knowledge article search by review knowledge article search by status knowledge article search by subscription knowledge article search by tags knowledge article search by workflow automation knowledge article search by workflow state knowledge article search filters knowledge article search history knowledge article search optimization knowledge article search personalization knowledge article search suggestions knowledge article subscriptions knowledge article translation knowledge article workflow automation knowledge base permissions knowledge blocks knowledge categories |
| https://www.w3.org/2000/01/rdf-schema#label |
ServiceNow Knowledge Management
|
| gptkbp:integratesWith |
gptkb:ServiceNow_Customer_Service_Management
gptkb:ServiceNow_HR_Service_Delivery gptkb:ServiceNow_IT_Service_Management |
| gptkbp:partOf |
gptkb:ServiceNow_platform
|
| gptkbp:supports |
article approval workflows
article authoring knowledge article feedback knowledge article search knowledge article versioning |
| gptkbp:usedFor |
knowledge sharing
self-service support knowledge base creation |
| gptkbp:bfsParent |
gptkb:Now_Platform
|
| gptkbp:bfsLayer |
6
|