ServiceNow Field Service Management
GPTKB entity
Statements (31)
| Predicate | Object |
|---|---|
| gptkbp:instanceOf |
gptkb:software
|
| gptkbp:category |
IT Service Management
Field Service Management |
| gptkbp:cloudBased |
true
|
| gptkbp:developedBy |
gptkb:ServiceNow
|
| gptkbp:features |
knowledge management
asset tracking work order management mobile workforce management customer appointment scheduling dispatch management field technician enablement parts management |
| gptkbp:firstReleased |
2017
|
| https://www.w3.org/2000/01/rdf-schema#label |
ServiceNow Field Service Management
|
| gptkbp:integratesWith |
gptkb:ServiceNow_Asset_Management
gptkb:ServiceNow_Customer_Service_Management gptkb:ServiceNow_ITSM |
| gptkbp:partOf |
gptkb:ServiceNow_Platform
|
| gptkbp:platform |
mobile
web |
| gptkbp:targetUser |
field technicians
field service organizations service managers service dispatchers |
| gptkbp:usedFor |
improving customer satisfaction
managing field service operations optimizing service delivery |
| gptkbp:website |
https://www.servicenow.com/products/field-service-management.html
|
| gptkbp:bfsParent |
gptkb:Now_Platform
|
| gptkbp:bfsLayer |
6
|