Salesforce Personalization

GPTKB entity

Statements (29)
Predicate Object
gptkbp:instanceOf gptkb:software
gptkbp:acquiredBy gptkb:Salesforce
gptkbp:acquisitionYear 2020
gptkbp:developedBy gptkb:Salesforce
gptkbp:focusesOn personalization
customer experience
real-time engagement
gptkbp:formerName gptkb:Evergage
https://www.w3.org/2000/01/rdf-schema#label Salesforce Personalization
gptkbp:integratesWith gptkb:Salesforce_Commerce_Cloud
gptkb:Salesforce_CRM
gptkb:Salesforce_Service_Cloud
third-party platforms
gptkbp:offers A/B testing
segmentation
behavioral targeting
AI-driven recommendations
gptkbp:partOf gptkb:Salesforce_Marketing_Cloud
gptkbp:provides real-time analytics
customer journey mapping
gptkbp:supports B2B personalization
B2C personalization
gptkbp:usedFor in-app messaging
email personalization
website personalization
mobile app personalization
gptkbp:website https://www.salesforce.com/products/marketing-cloud/personalization/
gptkbp:bfsParent gptkb:Interaction_Studio
gptkbp:bfsLayer 7