Salesforce Field Service Cloud
GPTKB entity
Statements (54)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:financial_services_company
|
| gptkbp:bfsLayer |
2
|
| gptkbp:bfsParent |
gptkb:Author
|
| gptkbp:developed_by |
gptkb:Author
|
| gptkbp:has_feature |
Resource Management
Contract Management Time Tracking Geolocation Customer Feedback Management Service Reports Service Appointments Mobile Workforce Management Service Level Agreement Management Knowledge Base Integration Customer Self-Service Portal |
| https://www.w3.org/2000/01/rdf-schema#label |
Salesforce Field Service Cloud
|
| gptkbp:integrates_with |
gptkb:Salesforce_CRM
gptkb:financial_services_company ERP Systems GPS Systems Payment Processing Systems Io T Devices |
| gptkbp:is_aimed_at |
Customer Service Representatives
Dispatchers Service Managers Field Service Technicians |
| gptkbp:is_available_in |
Multiple Languages
|
| gptkbp:is_available_on |
gptkb:smartphone
Web Browsers |
| gptkbp:is_compatible_with |
Third-party Applications
|
| gptkbp:is_known_for |
Reducing Operational Costs
Enhancing Customer Satisfaction Improving Service Efficiency Increasing First-Time Fix Rates |
| gptkbp:is_part_of |
gptkb:Salesforce_Platform
gptkb:Salesforce_Service_Cloud |
| gptkbp:is_promoted_by |
Webinars
Online Marketing Salesforce Events Salesforce Partners |
| gptkbp:is_scalable |
Large Enterprises
Small Businesses |
| gptkbp:is_supported_by |
gptkb:Salesforce_Community
|
| gptkbp:is_used_by |
Service Organizations
|
| gptkbp:is_used_for |
Field Service Operations
|
| gptkbp:offers |
Analytics and Reporting
Real-time Tracking |
| gptkbp:provides |
Inventory Management
Work Order Management Scheduling and Dispatching Customer Communication Tools Mobile Access for Technicians |
| gptkbp:release_date |
gptkb:2017
|
| gptkbp:supports |
Field Service Automation
|