|
gptkbp:instanceOf
|
gptkb:software
|
|
gptkbp:category
|
field service management
|
|
gptkbp:cloudBased
|
true
|
|
gptkbp:deployment
|
gptkb:cloud_service
|
|
gptkbp:developedBy
|
gptkb:Salesforce
|
|
gptkbp:feature
|
asset management
inventory management
real-time tracking
analytics and reporting
work order management
mobile workforce management
AI-powered scheduling
customer appointment booking
offline mobile app
scheduling and dispatch
|
|
gptkbp:formerName
|
gptkb:Field_Service_Lightning
|
|
https://www.w3.org/2000/01/rdf-schema#label
|
Salesforce Field Service
|
|
gptkbp:integratesWith
|
gptkb:Salesforce_Sales_Cloud
gptkb:Salesforce_Service_Cloud
|
|
gptkbp:partOf
|
gptkb:Salesforce_Customer_360_Platform
|
|
gptkbp:releaseYear
|
2016
|
|
gptkbp:supports
|
gptkb:Android
gptkb:iOS
web
|
|
gptkbp:targetUser
|
customers
dispatchers
field technicians
service managers
|
|
gptkbp:usedFor
|
resource optimization
field service automation
customer experience improvement
|
|
gptkbp:website
|
https://www.salesforce.com/products/field-service/
|
|
gptkbp:bfsParent
|
gptkb:Click_Field_Service_Edge
gptkb:MuleSoft_integration
gptkb:Asset_360
|
|
gptkbp:bfsLayer
|
7
|