SAP Customer Experience suite
GPTKB entity
Statements (61)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:software
|
| gptkbp:bfsLayer |
4
|
| gptkbp:bfsParent |
gptkb:SAP_Commerce_Cloud
gptkb:SAP_Service_Cloud gptkb:SAP_Customer_Data_Platform |
| gptkbp:aims_to |
enhance customer experience
|
| gptkbp:developed_by |
SAPSE
|
| gptkbp:enables |
data-driven marketing
cross-selling and upselling real-time customer engagement |
| gptkbp:facilitates |
customer journey mapping
|
| https://www.w3.org/2000/01/rdf-schema#label |
SAP Customer Experience suite
|
| gptkbp:includes |
gptkb:SAP_Marketing_Cloud
gptkb:SAP_Customer_Data_Cloud gptkb:SAP_Commerce_Cloud gptkb:SAP_Service_Cloud gptkb:SAP_Sales_Cloud |
| gptkbp:integrates_with |
SAPS/4 HANA
|
| gptkbp:is_aimed_at |
enterprise customers
|
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_available_on |
gptkb:SAP_Store
|
| gptkbp:is_compatible_with |
gptkb:SAP_Analytics_Cloud
gptkb:CCPA gptkb:GDPR various third-party applications |
| gptkbp:is_designed_for |
marketing professionals
sales teams customer service representatives |
| gptkbp:is_evaluated_by |
gptkb:Forrester
gptkb:Gartner |
| gptkbp:is_integrated_with |
gptkb:SAP_Business_Network
|
| gptkbp:is_part_of |
gptkb:SAP_Intelligent_Enterprise
gptkb:SAP_Business_Technology_Platform SAP's digital core strategy |
| gptkbp:is_promoted_by |
SAP's marketing campaigns
|
| gptkbp:is_recognized_by |
industry analysts
|
| gptkbp:is_scalable |
for businesses of all sizes
|
| gptkbp:is_supported_by |
gptkb:SAP_Community
SAP's customer support services |
| gptkbp:is_used_by |
businesses globally
|
| gptkbp:is_used_for |
customer segmentation
|
| gptkbp:is_utilized_in |
customer loyalty programs
|
| gptkbp:marketed_as |
a comprehensive solution
|
| gptkbp:offers |
cloud-based solutions
AI-driven insights customer feedback tools content management features personalization features e-commerce capabilities |
| gptkbp:provides |
workflow automation
analytics and reporting tools customer service automation integration with CRM systems customer engagement solutions integrated customer profiles lead management capabilities |
| gptkbp:supports |
mobile access
omnichannel strategies social media integration B2 B and B2 C models |
| gptkbp:updates |
with new features
|