Statements (65)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Management
|
| gptkbp:aims_to |
Enhance customer engagement
|
| gptkbp:available_at |
gptkb:SAP_App_Center
|
| gptkbp:built |
Microservices architecture
|
| gptkbp:developed_by |
gptkb:SAP_SE
|
| gptkbp:enables |
Customer insights
Lead management Cross-selling and upselling |
| gptkbp:facilitates |
Digital transformation
|
| https://www.w3.org/2000/01/rdf-schema#label |
SAP Customer Experience
|
| gptkbp:includes |
gptkb:SAP_Marketing_Cloud
gptkb:SAP_Customer_Data_Cloud gptkb:SAP_Commerce_Cloud gptkb:SAP_Service_Cloud gptkb:SAP_Loyalty_Management gptkb:SAP_Sales_Cloud |
| gptkbp:integrates_with |
gptkb:SAP_S/4_HANA
|
| gptkbp:is_available_in |
Multiple languages
|
| gptkbp:is_available_on |
gptkb:cloud_computing
Mobile devices |
| gptkbp:is_compatible_with |
Various operating systems
Various payment gateways |
| gptkbp:is_designed_for |
Marketing teams
Sales teams Customer service teams |
| gptkbp:is_enhanced_by |
gptkb:Artificial_Intelligence
gptkb:machine_learning gptkb:Data_Science |
| gptkbp:is_focused_on |
Customer-centric strategies
|
| gptkbp:is_integrated_with |
gptkb:SAP_Analytics_Cloud
|
| gptkbp:is_part_of |
gptkb:SAP_Business_Technology_Platform
SAP's cloud portfolio SAP's Intelligent Enterprise strategy |
| gptkbp:is_promoted_through |
SAP events and webinars
|
| gptkbp:is_recognized_by |
gptkb:Forrester
gptkb:Gartner |
| gptkbp:is_scalable |
Small to large businesses
|
| gptkbp:is_supported_by |
gptkb:SAP_Community
SAP partners |
| gptkbp:is_used_by |
Global enterprises
|
| gptkbp:is_used_for |
Campaign management
|
| gptkbp:is_utilized_by |
Marketing automation tools
Sales automation tools Customer service automation tools |
| gptkbp:is_utilized_for |
Customer retention strategies
Customer acquisition strategies Customer satisfaction measurement |
| gptkbp:offers |
Collaboration tools
Analytics and reporting tools Integration with third-party applications Training and support services Personalization features Customer feedback tools |
| gptkbp:provides |
Real-time data processing
Workflow automation Customer journey mapping Content management capabilities Segmentation capabilities Omnichannel experience |
| gptkbp:supports |
Social media integration
Mobile applications E-commerce solutions B2 B and B2 C businesses |
| gptkbp:bfsParent |
gptkb:SAP
|
| gptkbp:bfsLayer |
4
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