Statements (58)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:cloud_services
|
| gptkbp:aims_to_improve |
Customer Satisfaction
Customer Engagement Customer Retention |
| gptkbp:competitors |
gptkb:Microsoft_Dynamics_365
gptkb:SAP_Customer_Experience gptkb:Adobe_Experience_Cloud gptkb:Salesforce |
| gptkbp:developed_by |
gptkb:Oracle_Corporation
|
| gptkbp:has_features |
gptkb:Workflow_Automation
Content Management Social Media Integration Analytics Dashboard Customer Segmentation Reporting Tools Email Marketing Tools Customer Journey Mapping Feedback Management Web Engagement Tools |
| https://www.w3.org/2000/01/rdf-schema#label |
Oracle CX Cloud
|
| gptkbp:includes |
gptkb:Commerce_Cloud
gptkb:Sales_Cloud gptkb:cloud_computing gptkb:cloud_services |
| gptkbp:integrates_with |
gptkb:Oracle_HCM_Cloud
gptkb:Oracle_ERP_Cloud Third-party Applications |
| gptkbp:is_available_in |
Multiple Languages
Global Markets |
| gptkbp:is_available_on |
gptkb:cloud_computing
|
| gptkbp:is_known_for |
Scalability
Customization Options User-friendly Interface Integration Capabilities Comprehensive Customer Experience Solutions |
| gptkbp:is_part_of |
gptkb:Oracle_Cloud_Suite
Digital Transformation Strategies |
| gptkbp:is_supported_by |
Oracle Support Services
|
| gptkbp:is_updated_by |
gptkb:Yes
|
| gptkbp:is_used_by |
Enterprises
Small Businesses |
| gptkbp:offers |
gptkb:Data
Lead Management Sales Forecasting Customer Insights Analytics Tools Campaign Management Personalization Features Service Automation |
| gptkbp:provides |
Collaboration Tools
Mobile Access Omnichannel Experience Customer Experience Solutions |
| gptkbp:supports |
B2 B and B2 C Businesses
|
| gptkbp:utilizes |
gptkb:Artificial_Intelligence
gptkb:machine_learning |
| gptkbp:bfsParent |
gptkb:tea
|
| gptkbp:bfsLayer |
4
|