Statements (53)
| Predicate | Object |
|---|---|
| gptkbp:instance_of |
gptkb:Public_service
|
| gptkbp:aims_to_improve |
customer satisfaction
operational costs |
| gptkbp:developed_by |
gptkb:NICE_Ltd.
|
| gptkbp:enables |
remote work capabilities
|
| gptkbp:features |
real-time reporting
self-service options customer journey mapping workforce optimization tools |
| gptkbp:has_part |
gptkb:NICE_Analytics
gptkb:NICE_Workforce_Management NICE Engage |
| https://www.w3.org/2000/01/rdf-schema#label |
NICE CXone
|
| gptkbp:includes |
call recording features
|
| gptkbp:integrates_with |
CRM systems
|
| gptkbp:is_adopted_by |
leading enterprises
|
| gptkbp:is_available_in |
multiple languages
|
| gptkbp:is_available_on |
gptkb:mobile_devices
web browsers |
| gptkbp:is_compatible_with |
various telephony systems
|
| gptkbp:is_compliant_with |
data protection regulations
|
| gptkbp:is_designed_for |
enhancing customer engagement
|
| gptkbp:is_evaluated_by |
customer satisfaction surveys
|
| gptkbp:is_integrated_with |
AI technologies
|
| gptkbp:is_known_for |
its reliability
its user-friendly interface |
| gptkbp:is_part_of |
NICE's portfolio of solutions
NICE's cloud solutions |
| gptkbp:is_promoted_through |
webinars and events
|
| gptkbp:is_recognized_by |
industry analysts
|
| gptkbp:is_recognized_for |
innovation in customer service technology
|
| gptkbp:is_scalable |
businesses of all sizes
|
| gptkbp:is_supported_by |
a community of users
|
| gptkbp:is_used_by |
contact centers
|
| gptkbp:is_used_in |
various industries
|
| gptkbp:is_utilized_for |
customer retention strategies
|
| gptkbp:launched_in |
gptkb:2018
|
| gptkbp:marketed_as |
a comprehensive solution for customer experience management.
|
| gptkbp:offers |
24/7 customer support
customizable dashboards AI-driven analytics integration with third-party applications |
| gptkbp:provides |
training resources
customer feedback tools performance management tools omnichannel customer service real-time agent assistance |
| gptkbp:supports |
gptkb:email_client
voice communication social media interactions chat communication |
| gptkbp:bfsParent |
gptkb:Five9,_Inc.
|
| gptkbp:bfsLayer |
7
|