Micro Focus Service Manager

GPTKB entity

Predicate	Object
gptkbp:instanceOf	IT service management software
gptkbp:developedBy	gptkb:Micro_Focus
gptkbp:firstReleased	2005
gptkbp:formerName	gptkb:HP_Service_Manager gptkb:Peregrine_ServiceCenter
gptkbp:hasFeature	gptkb:ITIL
https://www.w3.org/2000/01/rdf-schema#label	Micro Focus Service Manager
gptkbp:integratesWith	gptkb:Micro_Focus_Asset_Manager gptkb:Micro_Focus_Operations_Orchestration gptkb:Micro_Focus_Universal_CMDB third-party tools
gptkbp:license	proprietary
gptkbp:offers	gptkb:REST_API knowledge management workflow automation mobile access reporting and analytics multi-tenancy SLA management self-service portal service catalog integration with LDAP
gptkbp:platform	gptkb:Windows gptkb:Linux Web-based
gptkbp:usedFor	configuration management incident management change management IT service management problem management service request management help desk management
gptkbp:website	https://www.microfocus.com/en-us/products/service-management-automation-suite/overview
gptkbp:bfsParent	gptkb:Universal_CMDB gptkb:Micro_Focus_Asset_Manager gptkb:Micro_Focus_Universal_CMDB
gptkbp:bfsLayer	7