HP Service Manager

GPTKB entity

Properties (53)
Predicate Object
gptkbp:instanceOf gptkb:Financial_Services_Company
gptkbp:competesWith gptkb:ServiceNow
gptkb:Cherwell_Software
gptkb:Jira_Service_Management
gptkb:BMC_Remedy
gptkbp:developedBy gptkb:Hewlett-Packard
gptkbp:features Change Management
Incident Management
Service Level Management
Configuration Management
Problem_Management
gptkbp:hasAmenities API Reference
Release Notes
User Guide
Administrator Guide
Installation_Guide
gptkbp:hasOccupation Technical Support
Community Forums
Training Services
Consulting_Services
gptkbp:hasVersion 9.60
https://www.w3.org/2000/01/rdf-schema#label HP Service Manager
gptkbp:integratesWith gptkb:HP_Operations_Manager
Third-party Applications
HP_Asset_Manager
gptkbp:isAvailableIn Cloud
On-Premises
gptkbp:isPartOf HP_Software_Portfolio
gptkbp:isRelatedTo Incident Response
Business Continuity Planning
Change Control
IT_Asset_Management
Service_Desk_Software
gptkbp:isSuitableFor Yes
gptkbp:isUsedBy Government Agencies
Educational Institutions
Medium-sized Businesses
Large_Enterprises
gptkbp:isUsedFor Yes
gptkbp:license Commercial
gptkbp:operatingHours Windows
gptkbp:provides Reporting Tools
Workflow Automation
Self-Service_Portal
Knowledge_Management
gptkbp:releaseDate 2009
gptkbp:supports Mobile_Access
Web-based_Access
gptkbp:targets Business Users
Support Staff
Service Desk Teams
IT_Departments
gptkbp:uses ITIL Framework